VoiceFleet
Booking system Integration•Status: Beta•resdiary.md

VoiceFleet + ResDiary Technical Workflow

Take table bookings by phone straight into your ResDiary diary.

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What this integration unlocks

  • Check table availability for a date, time and party size
  • Create reservations in ResDiary with the caller's name and phone number
  • Give the caller the booking reference from ResDiary
  • Find, change or cancel a caller's existing reservation

Inbound Call-to-ResDiary Sequence

When a caller asks for a table, VoiceFleet checks ResDiary for the date, time and party size, offers the times ResDiary has available and books the one the caller picks.

Phone reservations go into the same ResDiary diary as your online bookings, and the caller gets the booking reference before the call ends.

Step-by-Step Setup in VoiceFleet

  1. 1In the VoiceFleet dashboard, open Integrations and choose ResDiary.
  2. 2Enter your ResDiary API username and password, your microsite name and the channel code.
  3. 3Save the connection and place a test call asking for a table.
  4. 4Check the test reservation in ResDiary, then switch your phone line over.
AI Agent / MCP Discovery Snippet

Query ResDiary integration capabilities from Claude, Cursor, or OpenClaw using VoiceFleet's Tier 1 MCP tool:

mcp call voicefleet_get_integration_matrix '{"category":"booking"}'
Configure MCP Server →Raw Markdown (.md)

Operational Guardrails

  • • ResDiary is marked as beta in the VoiceFleet dashboard.
  • • VoiceFleet only offers times that ResDiary returns as available.
  • • You need ResDiary API access before you can connect.

ResDiary Integration FAQ

Does VoiceFleet create the booking in ResDiary?

Yes. Once the caller confirms a time, VoiceFleet creates the reservation through the ResDiary API and gives the caller the booking reference.

Can callers change or cancel a reservation by phone?

Yes. VoiceFleet can find the caller's reservation in ResDiary and change or cancel it when they ask.

What do I need to connect ResDiary?

ResDiary API access: a username and password, your microsite name and a channel code. You add them in the VoiceFleet dashboard under Integrations.

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