VoiceFleet + ResDiary

Beta

Take table bookings by phone straight into your ResDiary diary.

Already using VoiceFleet? Connect it in your dashboard.

What this integration unlocks

  • Check table availability for a date, time and party size
  • Create reservations in ResDiary with the caller's name and phone number
  • Give the caller the booking reference from ResDiary
  • Find, change or cancel a caller's existing reservation

How VoiceFleet works with ResDiary

When a caller asks for a table, VoiceFleet checks ResDiary for the date, time and party size, offers the times ResDiary has available and books the one the caller picks.

Phone reservations go into the same ResDiary diary as your online bookings, and the caller gets the booking reference before the call ends.

Watch a recorded ResDiary test call

In this recorded test call from July 2026, a caller asks for a table for two. The AI receptionist books it and gives a booking reference, and the ResDiary test account confirmed the reservation for two at 6pm afterwards.

Setup in minutes

  1. 1

    In the VoiceFleet dashboard, open Integrations and choose ResDiary.

  2. 2

    Enter your ResDiary API username and password, your microsite name and the channel code.

  3. 3

    Save the connection and place a test call asking for a table.

  4. 4

    Check the test reservation in ResDiary, then switch your phone line over.

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Want to see it live?

Try a browser-based demo call and hear how the AI receptionist books and captures details.

Good to know

  • ResDiary is marked as beta in the VoiceFleet dashboard.
  • VoiceFleet only offers times that ResDiary returns as available.
  • You need ResDiary API access before you can connect.

FAQ

Does VoiceFleet create the booking in ResDiary?

Yes. Once the caller confirms a time, VoiceFleet creates the reservation through the ResDiary API and gives the caller the booking reference.

Can callers change or cancel a reservation by phone?

Yes. VoiceFleet can find the caller's reservation in ResDiary and change or cancel it when they ask.

What do I need to connect ResDiary?

ResDiary API access: a username and password, your microsite name and a channel code. You add them in the VoiceFleet dashboard under Integrations.

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