Terms of Service

1. Acceptance of Terms

By accessing and using VoiceFleet, you agree to be bound by these Terms of Service.

2. Description of Service

VoiceFleet provides AI-powered voice agents that handle phone calls for businesses using artificial intelligence.

3. User Responsibilities

You are solely responsible for:

• All calls made through your account
• Ensuring you have authorization to contact the phone numbers you provide
• Complying with all applicable laws (TCPA, GDPR, local telemarketing regulations)
• The content and instructions you provide to the AI agent
• Any consequences arising from calls made on your behalf

4. Prohibited Uses

You agree NOT to use the Service to:

• Make calls to emergency services (911, 112, 999, etc.)
• Harass, threaten, or intimidate any person
• Conduct fraudulent or deceptive activities
• Violate any laws or regulations
• Make unsolicited commercial calls without consent
• Impersonate any person or entity

5. Payment and Billing

Subscription fees are billed in advance. Usage is tracked according to your plan. You agree to pay all charges incurred under your account.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED AS IS WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that calls will be completed successfully or that the AI will perform exactly as instructed.

7. Limitation of Liability

VoiceFleet shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid us in the past 12 months.

8. Termination

We may suspend or terminate your access at any time for violation of these terms or at our sole discretion.

9. Contact

For questions about these Terms, contact us at [email protected]