Booking system Integration•Status: Live•simplybook.md

VoiceFleet + SimplyBook.me Technical Workflow

Book SimplyBook.me services from phone calls, straight into your booking system.

What this integration unlocks

  • Offer free times for your SimplyBook.me services
  • Create bookings in SimplyBook.me, adding new callers as clients
  • Move or cancel bookings when callers ask

Inbound Call-to-SimplyBook.me Sequence

VoiceFleet connects to the SimplyBook.me API as one of your staff users and reads your services and free times.

Bookings made on the phone are created in SimplyBook.me alongside your online bookings, and new callers are added as clients.

Step-by-Step Setup in VoiceFleet

  1. 1In SimplyBook.me, enable the API custom feature.
  2. 2In the VoiceFleet dashboard, open Integrations, choose SimplyBook.me and enter your company login, the staff user login and the API user key.
  3. 3Place a test call and check the booking in SimplyBook.me.
  4. 4Switch your phone line over once you're happy with the test.
AI Agent / MCP Discovery Snippet

Query SimplyBook.me integration capabilities from Claude, Cursor, or OpenClaw using VoiceFleet's Tier 1 MCP tool:

mcp call voicefleet_get_integration_matrix '{"category":"booking"}'

Operational Guardrails

  • • VoiceFleet acts as the SimplyBook.me staff user you choose when connecting.
  • • The API custom feature must be switched on in SimplyBook.me.

SimplyBook.me Integration FAQ

Does VoiceFleet book directly into SimplyBook.me?

Yes. It reads free times for your services and creates the booking in SimplyBook.me once the caller confirms.

Can callers change or cancel a booking?

Yes. VoiceFleet can move or cancel a booking in SimplyBook.me when the caller asks.

What do I need to connect SimplyBook.me?

Your company login, a staff user login and the API user key, with the API custom feature enabled. You add them in the VoiceFleet dashboard under Integrations.

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