VoiceFleet
Practice management Integration•Status: Beta•cliniko.md

VoiceFleet + Cliniko Technical Workflow

Book Cliniko appointments from phone calls, with your practitioners and appointment types.

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What this integration unlocks

  • Offer available times by practitioner and appointment type
  • Book appointments in Cliniko for existing or new patients
  • Move or cancel appointments when patients ask

Inbound Call-to-Cliniko Sequence

VoiceFleet uses your Cliniko API key to read practitioners, appointment types and available times, so callers are offered real openings.

When the caller confirms, VoiceFleet finds the patient in Cliniko, or creates a new patient record, and books the appointment.

Step-by-Step Setup in VoiceFleet

  1. 1In Cliniko, create an API key for the user VoiceFleet should act as.
  2. 2In the VoiceFleet dashboard, open Integrations, choose Cliniko, paste the API key and pick your Cliniko region.
  3. 3Place a test call and check the appointment in Cliniko.
  4. 4Switch your phone line over once you're happy with the test.
AI Agent / MCP Discovery Snippet

Query Cliniko integration capabilities from Claude, Cursor, or OpenClaw using VoiceFleet's Tier 1 MCP tool:

mcp call voicefleet_get_integration_matrix '{"category":"practice"}'
Configure MCP Server →Raw Markdown (.md)

Operational Guardrails

  • • Cliniko is marked as beta in the VoiceFleet dashboard.
  • • VoiceFleet only offers times that Cliniko returns as available.

Cliniko Integration FAQ

Does VoiceFleet book directly into Cliniko?

Yes. It reads available times from Cliniko and creates the appointment with the right practitioner once the caller confirms.

What if the caller is a new patient?

VoiceFleet creates a new patient record in Cliniko before booking the appointment.

What do I need to connect Cliniko?

A Cliniko API key and your Cliniko region. You add them in the VoiceFleet dashboard under Integrations.

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