AI that answers every restaurant call 24/7
Capture 85% of calls automatically. Never miss a booking, order, or inquiry again.
Try VoiceFleet FreeAn AI voice agent for restaurants is an intelligent virtual receptionist that answers incoming calls, handles booking requests, takes orders, and answers frequently asked questions—all in natural conversation. For Edinburgh restaurants, VoiceFleet provides a Scottish-trained AI that answers in clear, professional tones and integrates with reservation systems, POS, and delivery platforms.
VoiceFleet is an AI voice agent that answers your restaurant's phone lines 24/7, handling bookings, takeaway orders, and customer inquiries without staff involvement. Based on data from hospitality businesses we've automated, restaurants using VoiceFleet capture 85% of calls that would otherwise be missed during service, and reduce answering service costs by up to 60%. Setup takes under 15 minutes, and your AI goes live the same day.
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We've automated over 50,000 restaurant calls across the UK, and Edinburgh's hospitality sector is embracing AI faster than ever. According to recent industry reports, 29.4% of quick-service restaurants are now integrating AI into operations, with voice automation being a top priority for managing peak-time call volumes. Our data shows that restaurants miss an average of 15-20 calls daily during service hours—each representing a lost booking or order. VoiceFleet's AI voice agents answer in natural-sounding voices, understand Scottish accents, and handle everything from 'Can I get a table for 4 at 7pm?' to complex allergy inquiries and group booking requests.
Why VoiceFleet?
Never miss a booking or order—answer calls during service, closures, and peak hours
Natural, conversational AI that understands Scottish accents and local speech patterns
Instant integration with your reservation system, POS, and delivery platforms
Zero setup hassle—go live in minutes without technical knowledge required
How It Works
Connect your restaurant phone number to VoiceFleet in under 2 minutes
Train your AI on your menu, hours, policies, and common questions via simple setup wizard
Go live immediately and let AI answer calls 24/7 while you focus on service
Common Challenges We Solve
Are you missing calls during service hours?
VoiceFleet's AI answers instantly while your team focuses on customers. We've tracked Edinburgh restaurants losing 4-6 bookings per shift due to engaged lines and unanswered calls. Our AI voice agent captures every incoming call, books reservations, and logs takeaway orders directly into your system—freeing staff from phone duty.
Are you paying too much for answering services?
Traditional answering services cost £800-£2,000+ monthly and often provide poor customer experience. VoiceFleet costs a fraction of that and delivers superior call handling—your customers get instant responses in a professional tone, and booking details sync directly to your reservation system.
Can't keep phone staff during recruitment challenges?
Edinburgh restaurants report difficulty hiring dedicated phone staff, especially during peak seasons. VoiceFleet removes this dependency entirely. Your AI handles all routine calls—24/7, no breaks, no holidays—while human staff focus on what they do best: delivering great hospitality.
Use Cases
How do Edinburgh restaurants handle reservation requests 24/7?
VoiceFleet's AI takes table bookings around the clock, even after closing time or on public holidays. Customers hear 'Good evening, how many covers?' and can reserve a table in natural conversation. Bookings sync instantly to your reservation system. Based on our data, this captures an average of 3-5 additional bookings per week for Edinburgh restaurants.
How do takeaway and delivery restaurants manage order calls?
VoiceFleet's AI takes food orders directly, confirming items, sizes, and delivery addresses. It handles payment details securely and sends orders straight to your kitchen display system or POS. Customers report it feels like speaking to a real team member. Restaurants using this see order accuracy improve and time-to-order drop significantly.
How do restaurants handle allergy inquiries and complex questions?
VoiceFleet handles common FAQs instantly—'What's in your haggis dish?' 'Do you have vegetarian options?' 'Can I bring a guide dog?'—and escalates complex questions to staff via transcripts and alerts. This reduces staff interruptions while ensuring critical health and dietary information reaches the right person immediately.
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Frequently Asked Questions
How much does VoiceFleet cost for Edinburgh restaurants?
VoiceFleet starts at £79/month for restaurants up to 200 calls daily, with no hidden fees or setup costs. This includes AI voice agent, unlimited calls, integration setup, and 24/7 support. For high-volume restaurants (500+ calls daily), pricing is £199/month. Compare this to traditional answering services at £1,500+ monthly—VoiceFleet typically pays for itself within 2 weeks.
Does VoiceFleet work with my restaurant booking system?
Yes. VoiceFleet integrates with Resy, Opentable, Tock, Eventbrite, and most POS systems including Square, Toast, and Lightspeed. If your system has an API, we can connect it. Setup is handled by our team at no extra charge—just provide login details during onboarding and integration completes in 24 hours.
How natural does the VoiceFleet AI voice sound?
VoiceFleet uses advanced conversational AI with natural-sounding British voices, including Scottish accents. The AI understands context, handles interruptions, and maintains conversation naturally. Most customers don't immediately realize they're speaking to AI. You can choose from multiple voices to match your restaurant's brand, and callers often comment on how 'helpful and professional' the experience feels.
What happens if the AI can't understand a complex call?
VoiceFleet seamlessly escalates to your team via instant notification, live call transfer, or callback. The AI provides a summary transcript so staff understand the context immediately. For example, if a customer needs to modify a group booking of 40 people, the AI might say 'Let me connect you with my team who can arrange that'—resulting in warm handoff, not frustration. Less than 5% of calls require escalation.
How quickly can we go live with VoiceFleet?
Most Edinburgh restaurants go live within 15 minutes of signup. You connect your phone number, train the AI with your menu and policies (usually 10 minutes), and answer calls immediately. No waiting for engineers, no complex setup—we've designed it specifically for busy restaurant operators who don't have IT support teams.