Never Miss a Restaurant Call Again
AI voice agents that answer 85% of calls automatically, take reservations, and handle orders 24/7
Start Your Free 14-Day TrialAn AI voice agent for restaurants is an intelligent phone system that automatically answers customer calls, takes reservations, processes orders, and handles FAQs using natural-sounding conversations—eliminating missed calls and reducing staff workload.
VoiceFleet's AI voice agents handle incoming restaurant calls 24/7, instantly answering questions, taking reservations, and processing orders without human intervention. Cardiff restaurant owners report 60% reduction in phone staffing costs and zero missed calls during peak dining hours. The AI seamlessly transfers complex issues to your team while managing routine inquiries independently.
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We've automated over 50,000 restaurant calls in the UK, and the results are clear: restaurants using AI voice agents capture more reservations, reduce missed calls by 95%, and cut phone staff costs dramatically. According to Deloitte's 2025 report on AI in restaurants, adoption is accelerating rapidly as owners discover how voice automation transforms customer experience and operational efficiency. For Cardiff restaurants facing staffing challenges and rising labor costs, AI voice agents represent the most practical automation investment available today.
Why VoiceFleet?
Answer every call instantly, 24/7—no more 'sorry we were closed' messages
Take reservations and bookings automatically with calendar integration
Process takeaway and delivery orders without manual entry
Handle FAQs and customer inquiries in natural, friendly conversations
Reduce phone staff costs by 50-70% while improving response rates
Seamlessly transfer complex calls to your team when needed
Works with OpenTable, Resy, Toast, and your existing restaurant systems
How It Works
Connect your restaurant phone number to VoiceFleet (5-minute setup)
Upload your menu, hours, policies, and reservation system details
Train the AI with your specific restaurant voice and style
Go live and let AI handle calls while you focus on service
Common Challenges We Solve
Are you losing reservations during peak service hours?
When your team is busy with customers, incoming calls go unanswered or customers hang up after waiting. VoiceFleet answers every call instantly and secures reservations automatically—our Cardiff restaurant partners report booking 15-20 additional tables per week just by never missing a call again.
Is phone staff turnover draining your budget?
Hiring dedicated phone staff costs £18,000-£25,000 annually per employee, plus training and turnover. VoiceFleet handles 85% of routine calls for a fraction of that cost, freeing your team to focus on customer experience instead of managing the phones.
Can't scale call handling during busy periods?
Friday and Saturday nights overwhelm your phone system, but you can't afford extra staff just for peak hours. VoiceFleet scales infinitely—handle 50 simultaneous calls without additional cost, ensuring no customer is turned away.
Are customers frustrated by manual order-taking delays?
Takeaway and delivery orders taken manually create transcription errors, delays, and customer frustration. VoiceFleet captures orders accurately in real-time and integrates directly with your POS system—orders appear in your kitchen instantly.
Use Cases
How do fine-dining restaurants use VoiceFleet?
VoiceFleet handles routine reservation inquiries, dress code questions, and menu requests, reserving your team's time for personal service. Fine-dining customers appreciate instant confirmation and seamless transfers to hosts for complex bookings. One Cardiff fine-dining establishment reduced phone handling time by 70% while improving reservation accuracy.
How do quick-service restaurants and takeaways use VoiceFleet?
For pizzerias, kebab shops, and burger restaurants, VoiceFleet is transformative—it takes orders 24/7, integrates with your POS and delivery apps, and eliminates handwriting errors. Customers can order any time, orders flow directly to your kitchen, and your staff stays focused on food quality. This is why QSR operators are adopting AI voice systems at 29.4% annual growth (Market.us, 2025).
How do restaurants with online reservation systems use VoiceFleet?
Whether you use OpenTable, Resy, or custom booking systems, VoiceFleet integrates seamlessly—checking availability, taking reservations, and updating your system in real-time. Customers prefer calling, and now you can offer instant phone reservations without staffing costs.
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Frequently Asked Questions
How much does VoiceFleet cost for restaurants?
VoiceFleet starts at £299/month for restaurants, with pricing based on call volume and features. This includes 24/7 AI answering, unlimited calls, calendar integration, and routing to your team. Most restaurants save this cost within weeks by reducing missed reservations and phone staff hours.
Can VoiceFleet integrate with my reservation system?
Yes—VoiceFleet integrates with OpenTable, Resy, Toast, Square, and most restaurant management systems. We also support custom integrations. During setup, our team ensures your calendar syncs perfectly so the AI always has accurate availability.
How natural does the VoiceFleet AI sound?
Our AI uses advanced voice synthesis that sounds like a real receptionist—natural speech patterns, appropriate pauses, and the ability to understand accents and dialects. Customers rarely realize they're talking to AI. You can customize the voice to match your restaurant's personality.
What happens when the AI can't handle a call?
VoiceFleet seamlessly transfers to your team with full context—the AI summarizes what the customer needs, so your staff can help immediately. You can also set rules (e.g., 'transfer special requests to managers'), and the AI routes accordingly. No customer ever feels lost in the handoff.
How long does it take to set up VoiceFleet?
Most restaurants go live within 24-48 hours. You sign up, upload your menu and policies, connect your phone number, and we handle the rest. Zero technical knowledge required—our onboarding team guides you through each step.
Does VoiceFleet work with takeaway and delivery orders?
Yes—VoiceFleet can take orders, confirm details, and send them directly to your POS system or kitchen display. Orders are captured accurately without human transcription, reducing errors and speeding up fulfillment.