Automate your hotel phones with AI voice agents
Answer 85% of reservation and guest calls automatically 24/7 without hiring staff
Try VoiceFleet FreeAn AI voice agent for hotels is an artificial intelligence system that answers incoming calls, processes reservations, responds to guest inquiries, and handles common requests in natural-sounding voices—enabling 24/7 availability without the need for dedicated front desk staff.
VoiceFleet's AI voice agents answer hotel calls 24/7, handling reservation requests, guest inquiries, and check-in questions instantly. Hotels using VoiceFleet reduce answering service costs by 60% while improving guest experience with zero wait times. No staff needed during off-hours or peak times.
Wyndham's 2026 Owner Trends Report reveals hotels are at an AI crossroads—those implementing automation are outpacing competitors on cost and guest satisfaction. VoiceFleet enables hotel operators to capture this advantage immediately: automate routine calls, reduce labor costs by 60%, and increase bookings without hiring staff. Early adopters are already seeing 25-40% improvements in reservation capture during peak times.
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Based on our data from hotels using VoiceFleet, we've automated over 50,000 hotel calls monthly, including reservations, cancellations, and guest support requests. As Wyndham's recent Owner Trends Report highlights, hotels are at an AI crossroads—early adopters are capturing market share and reducing labor costs significantly. VoiceFleet enables hotel operators to answer more calls, faster, and with better customer satisfaction, especially during peak booking times.
Why VoiceFleet?
24/7 availability without hiring night staff or answering services
Natural-sounding conversations that guests trust and prefer
Instant reservations, cancellations, and booking modifications
Integration with PMS systems, booking platforms, and calendars
How It Works
Connect your hotel phone number to VoiceFleet in minutes
Train the AI on your room rates, policies, and common guest questions
Go live and let AI answer calls 24/7 while you focus on in-person guests
Common Challenges We Solve
Are you missing reservation calls during peak hours or nights?
VoiceFleet answers every incoming call immediately, capturing bookings even when your team is busy with in-person guests or offline. Hotels report 25-40% increase in completed reservations after implementing our AI agent.
Do answering services drain your budget without improving guest experience?
Traditional answering services cost $2,000-5,000/month and provide poor guest experience. VoiceFleet costs a fraction of that while handling calls faster and more professionally, letting guests complete bookings in 60 seconds.
Can your team handle 24/7 support without burnout and turnover?
Hiring night staff is expensive and creates turnover. VoiceFleet handles 85% of routine calls automatically, so your team focuses on guest service and complex requests—reducing labor costs and improving staff satisfaction.
Use Cases
How do boutique hotels handle off-hours booking surges?
Boutique hotels use VoiceFleet to answer calls instantly during peak evening booking times and overnight. The AI confirms availability, takes reservations, and collects payment—tripling reservation capture without hiring additional staff. One boutique property increased bookings by 28% in Q1 after launch.
How do hotel groups manage multi-property call volume?
Large hotel groups train VoiceFleet with property-specific rates, amenities, and policies, routing calls to the correct property and handling 80% automatically. The AI learns from your data, improving accuracy over time while reducing support tickets by 45%.
How do extended-stay hotels handle complex guest inquiries?
Extended-stay properties use VoiceFleet for maintenance requests, lease questions, and billing inquiries. The AI handles routine requests and intelligently routes complex calls to staff, reducing average resolution time by 40% and improving guest retention.
Frequently Asked Questions
How much does VoiceFleet cost for hotels?
VoiceFleet starts at $300/month for hotels, including unlimited calls and basic integrations. This replaces $2,000-5,000/month answering services while providing superior guest experience and 24/7 availability.
Can VoiceFleet integrate with my property management system?
Yes, VoiceFleet integrates with major PMS systems including Opera, Folio, and Cloudbeds, pulling live availability and rates automatically. We also support connections to booking platforms, calendars, and CRM systems.
How natural does the VoiceFleet AI sound?
VoiceFleet uses advanced voice synthesis that guests perceive as natural and professional—not robotic. We offer multiple voice options and accents so guests feel welcome in your hotel brand's voice.
What happens when the AI can't handle a guest's request?
VoiceFleet seamlessly transfers calls to your team with full context, or sends an email summary if staff is unavailable. The guest never notices the handoff, and your team has complete call information for fast resolution.
How long does it take to set up VoiceFleet for my hotel?
Most hotels go live within 24-48 hours. Setup involves connecting your phone number, uploading your rates and policies, and a brief training session—no technical expertise required.