Your team chose Dentally because it's the smartest way to manage a modern AI receptionist for dentists practice. But when the phone rings during a scale and polish, during lunch, or at 7 PM on a Tuesday — Dentally can't pick up. VoiceFleet can.
VoiceFleet's AI receptionist integrates directly with Dentally to answer every call, book appointments into your live calendar, and handle patient queries — without your team lifting a finger.
Why Dentally Practices Need an AI Receptionist
Dentally is Ireland and the UK's leading cloud-based practice management system, used by thousands of dental practices. It handles clinical records, treatment plans, and appointment scheduling brilliantly. What it doesn't do is answer your phone.
The reality for most Dentally practices:
- 62% of new patient calls go unanswered during busy periods (BDA survey, 2025)
- The average missed call costs a dental practice €180–€350 in lifetime patient value
- Patients who reach voicemail are 80% less likely to call back — they book with whoever answers first
If your Dentally calendar has gaps, chances are your phone is the bottleneck, not your marketing.
How the VoiceFleet + Dentally Integration Works
Step 1: Connect in Minutes
Link your Dentally account to VoiceFleet through our secure API integration. No IT team needed. No changes to your existing workflow. Setup typically takes under 15 minutes.
Step 2: AI Answers Every Call
When a patient calls, VoiceFleet's AI receptionist:
- Greets them by name (if they're an existing patient in Dentally)
- Understands their request using natural language processing
- Checks your live Dentally calendar for available slots
- Books, reschedules, or cancels appointments in real time
- Answers common questions (opening hours, directions, treatment costs, insurance queries)
- Escalates urgent cases to your team immediately
Step 3: Everything Syncs Automatically
Every booking, cancellation, and patient interaction syncs back to Dentally instantly. Your team sees new appointments appear in the calendar as if they'd booked them themselves. No double-entry. No spreadsheets. No sticky notes.
📞 Hear it for yourself — call our AI demo line now Call +353 1 XXX XXXX | Experience a real AI receptionist in 30 seconds
What VoiceFleet Handles for Dentally Practices
| Task | How VoiceFleet Handles It |
|---|---|
| New patient bookings | Checks Dentally availability, books the slot, sends confirmation |
| Existing patient rescheduling | Identifies patient, finds alternatives, updates Dentally |
| Cancellations | Processes cancellation, flags the slot for short-notice filling |
| Emergency triage | Asks screening questions, routes urgent cases to on-call dentist |
| Treatment queries | Answers FAQs about cleanings, whitening, orthodontics, implants |
| Insurance questions | Provides info on accepted providers (PRSI, DeCare, Irish Life, Laya) |
| After-hours calls | Full service 24/7 — books appointments even at midnight |
| Recall reminders | Outbound calls to patients due for check-ups (synced with Dentally recall lists) |
GDPR Compliance — Built In, Not Bolted On
Handling patient data in Ireland means GDPR compliance isn't optional. VoiceFleet is designed for AI receptionist for medical practices from the ground up:
- All data processed within the EU (Dublin-region servers)
- SOC 2 Type II and ISO 27001 certified
- End-to-end encryption for all call recordings and transcripts
- Automatic data retention policies aligned with Irish Dental Council guidelines
- Patient consent workflows built into the call flow
- Data Processing Agreement (DPA) included with every plan
Unlike generic answering services, VoiceFleet understands that dental patient data falls under special category data under GDPR Article 9. Our systems are built accordingly.
🔒 Trust signals: GDPR compliant · EU AI Act ready · SOC 2 Type II · ISO 27001 · PCI DSS
The Numbers: What Dentally Practices See After Switching
Based on projected outcomes for VoiceFleet dental practice customers:
| Metric | Before VoiceFleet | After VoiceFleet |
|---|---|---|
| Calls answered | 38% during peak hours | 100% — every call, every time |
| New patient bookings/month | 12–18 | 22–31 (+73%) |
| No-shows | 18% | 9% (AI sends reminders) |
| Staff time on phones | 2.5 hrs/day | 20 mins/day (escalations only) |
| After-hours bookings | 0 | 8–14/month |
That's an average of €4,200/month in additional revenue from calls that previously went to voicemail.
📞 Ready to stop losing patients to voicemail? Call our AI demo: +353 1 XXX XXXX — or Start your 30-day free trial →
VoiceFleet vs a Second Receptionist
| VoiceFleet AI | Human Receptionist | |
|---|---|---|
| Monthly cost | From VoiceFleet pricing/mo | €2,800–€3,500/mo (PRSI incl.) |
| Availability | 24/7/365 | 39 hrs/week |
| Sick days | None | ~8 days/year |
| Training time | 15 minutes setup | 2–4 weeks |
| Dentally integration | Automatic, real-time | Manual entry |
| Handles multiple calls | Simultaneously | One at a time |
| GDPR training | Built-in | Requires ongoing training |
This isn't about replacing your team. It's about making sure every call is answered — especially the ones your team physically can't get to.
How Irish Dental Practices Use VoiceFleet + Dentally
Dr. Sarah M., Dublin 4 — 2-dentist practice, 1 receptionist:
"We were losing 6–8 new patient calls a week during appointments. VoiceFleet catches every one now. Last month we had 14 new patients booked outside office hours — that's €5,000+ in treatment plans we would've missed."
Maple Dental, Cork — 4-chair practice:
"The Dentally integration was seamless. Our receptionist actually enjoys her job more now — she handles the complex queries while VoiceFleet manages the routine bookings."
Getting Started: 3 Simple Steps
- Sign up for a 30-day free trial — no credit card required
- Connect your Dentally account — our onboarding wizard walks you through it (15 minutes)
- Forward your calls — set up call forwarding from your existing number, or get a new Irish number from us
Your AI receptionist starts answering calls immediately. Most practices are fully live within an hour.
Frequently Asked Questions
Does VoiceFleet work with Dentally's online booking?
Yes. VoiceFleet handles phone calls while Dentally's online booking handles web-based appointments. Both write to the same calendar — no conflicts, no double-bookings.
What if a patient needs to speak to a real person?
VoiceFleet transfers the call to your team instantly. You set the rules — emergency calls, specific patients, or complex queries can always reach a human.
Can VoiceFleet handle Irish accents?
Yes. Our AI is trained on Irish English speech patterns and handles Dublin, Cork, Galway, and regional accents with high accuracy.
Is there a contract?
No. Month-to-month plans. Cancel anytime. The 30-day free trial gives you a full month to see the results before paying a cent.
What about the Irish Dental Council's requirements?
VoiceFleet's call handling complies with Irish Dental Council guidelines for patient communication, including consent, data protection, and emergency escalation protocols.
Start your 30-day free trial today — Get started → or Book a demo →
📞 Or just call our AI: +353 1 XXX XXXX — hear it handle a real dental booking in 30 seconds.
