← All authors
M

Marco Rossi

Telephony & Conversational AI Specialist, VoiceFleet

Marco focuses on the engineering side of VoiceFleet's phone experience: speech recognition, latency, call quality, number provisioning, and how large language models are tuned to behave safely on a live call. He translates technical topics into plain language, covering how AI voice answering actually works, what affects accuracy and interruption handling, and how local phone numbers and call security are managed. He fact-checks the technical claims in VoiceFleet articles.

Experience

Background in voice/telephony systems and applied conversational AI; responsible for VoiceFleet's speech pipeline, call-quality, and number-provisioning documentation.

Writes about

Conversational and voice AISpeech recognition and latency tuningVoIP and telephony / number provisioningCall-quality and interruption handlingAI safety and reliability on live calls
VoiceFleet articles are drafted with AI assistance and reviewed, fact-checked, and edited by a named member of our team before publishing. See our editorial policy.