# AI Receptionist for Wellness Spas & Salons in Ireland
Your therapists are with clients. Your phone is ringing. Nobody's answering.
This is the daily reality for wellness spas, beauty salons, and holistic health centres across Ireland. When your team is mid-treatment — hot stone massage, facial, physio session — they can't pick up the phone. And every unanswered call is a booking that goes to the spa down the road.
Irish wellness businesses miss an estimated 20–30% of incoming calls. At an average booking value of €60–€120, that's €800–€3,000 per month walking out the door.
There's a better way.
How an AI Receptionist Works for Spas & Wellness Centres
VoiceFleet's AI receptionist answers every call to your spa — instantly, 24/7 — and handles the enquiries your team normally would:
What the AI Handles
- Appointment booking & rescheduling — checks real-time availability, books directly into your calendar
- Service information — treatment descriptions, durations, pricing
- Opening hours & directions — including bank holiday schedules
- Gift voucher enquiries — a major revenue driver, especially around Christmas and Mother's Day
- Cancellation & waitlist management — cancelled slot? The AI contacts the next person on your waitlist within minutes
- New client intake — captures name, contact details, any allergies or contraindications
What Gets Escalated to You
- Complex complaints or refund requests
- Medical queries that need therapist input
- VIP client requests that need a personal touch
The AI handles 70–85% of calls autonomously. Your team only deals with the calls that genuinely need a human.
Why Irish Spas & Salons Need This
The Staffing Challenge
Finding and keeping reception staff is one of the biggest headaches in the Irish wellness industry. A part-time receptionist costs €12,000–€18,000/year (plus PRSI), only covers limited hours, and you're back to voicemail when they're sick, on holiday, or at lunch.
The After-Hours Opportunity
35–40% of spa booking enquiries come outside business hours — evenings, weekends, and lunch breaks when potential clients are browsing on their phones. If your spa closes at 7pm but someone calls at 8pm to book a Saturday massage, you need something answering that phone.
Traditional online booking systems capture some of this. But many clients — especially for higher-value treatments, first-time visits, or gift purchases — prefer to call. They want to ask questions before committing.
The Peak-Time Problem
Saturday mornings. Monday lunchtimes. Pre-Christmas rush. These are exactly the times when your team is busiest with clients AND your phone rings most. An AI receptionist handles the surge without breaking a sweat.
Try VoiceFleet Free — 5 Days, No Card Required
See how it handles your spa's calls. No credit card, no contract, cancel anytime, go live in under an hour.
What It Costs (and What It Saves)
| | Part-Time Receptionist | Answering Service | VoiceFleet AI | |---|----------------------|-------------------|--------------| | Monthly cost | €1,000–€1,500 | €400–€800 | From €99 | | Hours covered | 20–30hrs/week | Business hours | 24/7/365 | | Books appointments directly | ✅ | ❌ (takes messages) | ✅ | | After-hours | ❌ | Limited (premium rate) | ✅ Included | | Consistent quality | Variable | Variable | ✅ Always | | Annual cost | €12,000–€18,000 | €4,800–€9,600 | €1,188–€3,588 |
Saving: €3,600–€14,400/year compared to the alternatives — while capturing more bookings.
Perfect for Every Type of Wellness Business
VoiceFleet works for:
- Day spas — massage, facials, body treatments
- Beauty salons — hair, nails, aesthetics
- Holistic health centres — acupuncture, reflexology, reiki
- Yoga & Pilates studios — class bookings and membership queries
- Physiotherapy & chiropractic clinics — appointment management
- Barber shops — simple booking, opening hours, walk-in availability
- Medi-spas — aesthetic treatments with pre-screening questions
Whether you're a solo therapist in Galway or a multi-location spa group in Dublin, the AI scales to your needs.
How It Works: 3 Steps to Go Live
Step 1: Sign up (2 minutes) Create your account and tell us about your services, hours, and booking rules.
Step 2: Connect your phone (2 minutes) Set up call forwarding from your existing number. No new number needed.
Step 3: You're live (1 minute) The AI starts answering calls immediately. Monitor everything from your dashboard.
Total setup time: under 5 minutes. No technical skills required.
Seasonal Revenue: Don't Miss the Peaks
Irish spas see massive demand spikes around:
- Christmas & New Year — gift vouchers and pre-party treatments
- Valentine's Day — couples packages
- Mother's Day — the single biggest gift voucher period
- Wedding season (May–September) — bridal parties, grooming packages
- Back-to-school September — parents treating themselves
These peaks drive 30–40% of annual revenue. Missing calls during these periods isn't just losing a booking — it's losing the client to a competitor who answered their phone.
An AI receptionist ensures you capture every call during your busiest (and most profitable) periods.
GDPR & Client Privacy
Wellness businesses handle sensitive personal data — health conditions, allergies, treatment history. VoiceFleet takes this seriously:
- All data hosted within the EU — compliant with Irish Data Protection Commission standards
- Full Data Processing Agreement provided
- Callers informed at the start of each call
- You control data retention — delete client data anytime from your dashboard
Frequently Asked Questions
Can the AI describe my specific treatments?
Yes. During setup, you provide your treatment menu — names, descriptions, durations, and prices. The AI uses this to answer client questions accurately. You can update it anytime.
What if a client has allergies or medical conditions?
The AI can ask pre-screening questions (e.g., "Do you have any allergies or skin conditions we should know about?") and flag the responses for your team before the appointment.
Does it work with my booking software?
VoiceFleet integrates with popular booking platforms used by Irish wellness businesses. If you use a calendar-based system, the AI can check availability and book directly.
Can it handle gift voucher purchases?
The AI can capture gift voucher requests, take recipient details, and either process the sale or flag it for your team to follow up. It's especially valuable during peak gifting seasons.
What about walk-in enquiries?
The AI can let callers know your walk-in policy, current wait times (if you update them), and suggest booking to guarantee a slot.
Will it sound robotic?
Modern AI voices are remarkably natural. Most callers won't realise they're speaking to an AI. The tone is warm, professional, and matches the relaxed atmosphere clients expect from a wellness business.
Stop Losing Bookings to Voicemail
Your therapists should be focused on clients, not chasing phone calls. Let AI handle the ringing — and turn every call into a booking.
No credit card. No contract. Cancel anytime. Setup support included. Go live in under an hour.
Ready to try VoiceFleet?
See how AI voice agents can transform your business at 80% lower cost.