# Pabau AI Phone Booking

> Connect Pabau to VoiceFleet so your AI receptionist can offer free times, book clinic appointments and handle changes in Pabau.

Canonical: https://voicefleet.ai/integrations/pabau

Practice management Integration•Status: Beta•[pabau.md](https://voicefleet.ai/integrations/pabau.md)

Book, move and cancel Pabau appointments from phone calls, with your staff and services.

[Start 7-Day Free Trial](https://voicefleet.ai/register)[Overview & Demo Videos](https://voicefleet.ai/connect/pabau)

## What this integration unlocks

- Offer free times by service and staff member
- Book appointments in Pabau for existing or new contacts
- Move or cancel appointments when callers ask

## Inbound Call-to-Pabau Sequence

VoiceFleet uses your Pabau API key and Company ID to read your staff, services and free times, so callers are offered real openings.

When the caller confirms, VoiceFleet looks for them in your Pabau contacts by phone number or email. If they aren't there, it adds them as a new contact, then books the appointment.

### Step-by-Step Setup in VoiceFleet

- 1In Pabau, find your API key and Company ID under Settings \> API.
- 2In the VoiceFleet dashboard, open Integrations, choose Pabau and enter the API key and Company ID.
- 3Place a test call and check the appointment in Pabau.
- 4Switch your phone line over once you're happy with the test.

AI Agent / MCP Discovery Snippet

Query Pabau integration capabilities from Claude, Cursor, or OpenClaw using VoiceFleet's Tier 1 MCP tool:

```
mcp call voicefleet_get_integration_matrix '{"category":"practice"}'
```

[Configure MCP Server →](https://voicefleet.ai/plugins/mcp)[Raw Markdown (.md)](https://voicefleet.ai/integrations/pabau.md)

### Operational Guardrails

- • Pabau is marked as beta in the VoiceFleet dashboard.
- • Callers are matched to Pabau contacts by phone number first, then email.

## Pabau Integration FAQ

### Does VoiceFleet book directly into Pabau?

Yes. It reads free times from Pabau and creates the appointment once the caller confirms.

### What if the caller is new to the clinic?

If VoiceFleet can't find the caller in your Pabau contacts, it adds them as a new contact before booking.

### What do I need to connect Pabau?

Your Pabau API key and Company ID, both under Settings \> API in Pabau. You add them in the VoiceFleet dashboard under Integrations.

## Related

- [Overview & Demo Videos](https://voicefleet.ai/connect/pabau)
- [Configure MCP Server →](https://voicefleet.ai/plugins/mcp)